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Cancellations

To cancel or modify your order, send us an email to help@merlionnaturals.com with your order details and we'll cancel or modify it promptly.
In case of cancellation, we will initiate refund of your payment within 24 hrs and It will be credited to your account by payment service providers used at the time of placing an order.

Please note that we do not accept cancellations or modification of order, once the orders have been dispatched from our fulfilment centers.

Please refer to our Frequently Asked Questions (FAQs) for further information. You can also Contact Us or email us at help@merlionnaturals.com and we'll be glad to assist you with your order.

Returns

It is Merlion Natural’s intention to satisfy its customers. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered except In case of any problem or quality issue with the product, we replace the product. All you need to do is give us a call within 7 days of delivery or drop us an email at help@merlionnaturals.com with received product photos and order Id.


Once confirmed with our team, Please send us the product back at below mentioned address: Merlion Naturals, 39, Grand Vishala Industrial Estate, S P Ring Road, Odhav, Ahmedabad - 382350, India.


Please refer to our Frequently Asked Questions (FAQs) for further information. You can also Contact Us or email us at help@merlionnaturals.com and we'll be glad to assist you with your order.